If you you are using the same form(s) several times is succession and browser either
freezes or
gives you an error message or
obviously invalid information
The problem may be cause by your browser's cache settings. This happens when your browser keeps old copies of the web pages in memory while you requesting newer pages.
To change cache settings
Netscape Browsers
Microsoft Browsers
click on
Options menu
Network Preferences menu
Cache tab
OK button at the bottom closes the screen.
click on
View menu
Internet Options menu
Settings button in "Temporary Internet files" box
OK button at the bottom closes the window.
Apply button at the bottom closes the screen.
Sometimes it helps to clear the memory cache and/or disk cache in your browser too.
To clear caches
click on
Options menu
Network Preferences menu
Cache tab
Clear Memory Cache Now button
Clear Disk Cache Now button
OK button at the bottom closes the screen.
click on
View menu
Internet Options menu
Delete Files button in "Temporary Internet files" box
OK button in "Delete Files" window.
OK button at the bottom closes the screen.
This problem may be also caused by mixing the use of browser buttons with form buttons. Examples occur after pressing a form button and while still waiting for the next page to finish loading
Reload or Refreshbuttons or menu items
Back or Forwardbuttons or Gomenu items
Simply put,
Each screen is like a locked door, and the buttons are the keys that open that door.
Each screen has a different lock, that requires a different set of key(s).
The current set of keys (buttons) can only open the current door (screen).
The key has to match the lock in order to get to the next key or screen.
Using the browser buttons to move to another screen means the key and lock are nolonger matched.
Thus they for will not work.
Push Button that says "dm"
or
pull down option is "dm"
"dm" stands for "Data Missing". It is caused by an Internet transmission error. The button or data item will function correctly. Do Not "Reload" the form or it will probably malfunction. If you feel uncertain how to proceed, try restarting with first form.